Good morning, a lot of you’ve been asking about specific facets of our Casino Operations and King of Clubs Players’ Club card during our temporary, needed closure. We thought We might tell every person everything we understand at this time. Bear in mind our company is waiting around for additional information from our Governor on precisely whenever we shall be reopening. Please stay associated with us on Facebook and/or our web site. Many thanks once more for the continued terms of support and encouragement. Remain secure and safe, Matt
Q1: Can we cash away chips, video gaming vouchers, pay casino markers or check always my security deposit field? A1: Yes, our Main Casino Cage remains available during our short-term closing: Monday through Friday, 9AM – 5PM until further notice.
Q2: let’s say my video slot money out voucher expires and I also reside away from city? A2: Our company is expanding the termination date for video slot cash out vouchers for three months from their present termination times, provided that the voucher expiration date does occur on or before 30, 2020 april. If our date that is reopening occurs in might, we are extending this expiration date, also.
Q3: How am I going to have the ability to access my win/loss statements? A3: You may continue steadily to recover your win/loss statements by calling our King of Clubs Player’s Club at 1-800-227-3849 Ext. 5210 or Ext. 5211.
Q4: Are your April casino promotions and unique valuable hyperlink events cancelled? If that’s the case, will they be being rescheduled? A4: All March and April casino promotions, unique events and DCT entertainment are terminated or postponed in this closure period that is temporary. Currently, we anticipate the Riverside turn to reopen the conclusion of April or starting of might. Additional updates regarding promotions, events and entertainment will be available via Facebook, our website and email where applicable april.
Q5: What occurs to my King of Clubs Players’ Club Card during short-term closing? A5: Your King of Clubs Players’ Card will stay active along with your tier that is current status points is going to be kept in your bank account. Points & Tier will maybe not expire during our closing. Our company is getting ready to announce just how tier status and renewal will stay because of short-term closing; likely will soon be prorated. More info in the future.
Q6: What takes place to my casino and resort provides while you’re shut? Can I get brand brand new offers once you’re open again? A6: Any gaming offers or invites which may have expired will never be reloaded. Nevertheless, brand new provides and invitations is going to be available centered on casino play ahead of our closure that is temporary and down ideally before we resume company. The very fact our company is closed will likely not impact your offers that are future on play.
Good Riverside Resort Friends and Family morning,
It really is with hefty heart we declare the closing of our breathtaking resort for 1 month starting today, March 18, 2020, at noon to adhere to Governor Sisolak’s purchase.
The security and well-being of you, our communities and downline have been and keep on being our priority that is highest. We shall simply take these thirty day period to profoundly sanitize every area and arrange for a brand new and improved Riverside Resort.
Below is a summary of areas and divisions that will be available for the visitors as an element of crucial wellbeing
I would like to really thank my workers and co-workers for his or her determination and hard-work of these attempting times. As a group, we pulled together to create safety and sanitation a number 1 priority. They did a phenomenal task, and my grandfather and I also couldn’t become more proud.
I’d also want to thank our devoted visitors who’ve been probably the most supportive even as we worked through numerous updates that are procedural. Your caring nature has reminded my grandfather and me the reason why our company is in hospitality and activity within the beginning.
Each of you indicates Riverside Pride and we greatly relish it.
The Riverside Resort is going to be available in 1 month or Governor that is however long Sisolak. Please stick to us on Facebook to see through to exciting updates and renovations.
Many thanks once more, and please be strong and remain secure and safe,
Matt Laughlin, COO Riverside resort Hotel & Casino
The Riverside Resort is found in the banking institutions of this gorgeous Colorado River. Owned and operated by Don Laughlin along with his household, guests will see wide range of enjoyable tasks while residing at Laughlin’s family-friendly resort. Enjoy Nevada-style video video gaming action and activity around the clock in a relaxed, small-town environment.